A long time ago I have read something so fascinating that I recollect quite often till date.
That was back in 1920’s when an experiment was conducted by a behavioural scientist to increase the productivity of industrial workers.
Among many revelations that came as an outcome of the experiment, something really interested me.
As a part of this experiment, all the workers were asked to voice the problems they faced at work. They were assured that the management would not know anything of this discussion.
Most of them shared the difficulties they faced at work which could be addressed to help them contribute better. Some of them spoke extensively about hindrances they faced at work.
A few months later, it was time for findings.
“The workers felt so relieved to have someone to listen to them. Though most of the problems were not addressed, the productivity increased significantly”
This particular finding engaged me for a while.
True that it is not just about work and productivity as in the experiment. This valuable finding holds good in most of the cases.
Sometimes, we all need to be heard. Though it is not going to solve the problem, we need someone to listen to our problems. And at times, that solves it all.
So, listen. Listen to someone who wants to be heard.
You might not have a solution to their problem but your time could do magic for them.
That was back in 1920’s when an experiment was conducted by a behavioural scientist to increase the productivity of industrial workers.
Among many revelations that came as an outcome of the experiment, something really interested me.
As a part of this experiment, all the workers were asked to voice the problems they faced at work. They were assured that the management would not know anything of this discussion.
Most of them shared the difficulties they faced at work which could be addressed to help them contribute better. Some of them spoke extensively about hindrances they faced at work.
A few months later, it was time for findings.
“The workers felt so relieved to have someone to listen to them. Though most of the problems were not addressed, the productivity increased significantly”
This particular finding engaged me for a while.
True that it is not just about work and productivity as in the experiment. This valuable finding holds good in most of the cases.
Sometimes, we all need to be heard. Though it is not going to solve the problem, we need someone to listen to our problems. And at times, that solves it all.
So, listen. Listen to someone who wants to be heard.
You might not have a solution to their problem but your time could do magic for them.
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